Contact & patient support
Get help from the right team.
Already a patient? Use the secure Kurea portal for treatment, medication, orders, shipping, billing, or account support. New to Kurea? General contact options are below.
YOUR CARE, ROUTED WELL
Already a patient? Start in your portal.
The patient portal keeps your care in one secure place and routes each request to Kurea support, the dispensing pharmacy, or your care team as appropriate.
EXISTING KUREA PATIENTS
One secure place for care questions.
Choose the topic that fits your question, follow the conversation, and receive updates without sending sensitive health information by general email.
TREATMENT
Medication or side-effect questions
Connect with the care team handling your treatment.
ORDERS & SHIPPING
Delivery, dose, or product issues
Reach the support or pharmacy team best placed to help.
BILLING & ACCOUNT
Payments, subscriptions, or account help
Get help from Kurea support and keep replies together.
Not a patient yet?
For questions about Kurea, privacy, or future care, use the contacts below. Please keep medical details inside the patient portal.
GENERAL QUESTIONS
Talk with Kurea support
General support is available Monday–Friday, 9 AM–5 PM ET. Email is not for medical questions or emergencies.
PRIVACY & BUSINESS
Privacy or company inquiries
Altura Ventures LLC · 1309 Coffeen Ave STE 1200 · Sheridan, WY 82801
FUTURE CARE FEEDBACK
If you’re interested in future care for sleep, recovery, NAD+, microdosing, or women’s health, tell us what would be most useful. Please do not include medical information.
Share future-care feedback
Emergency notice
Kurea is not an emergency service. Call 911 or seek immediate medical attention for an emergency.