Privacy Policy
Effective date: October 15, 2026
Last updated: October 15, 2026
Altura Ventures LLC is the legal entity doing business as Kurea Care. Kurea is the consumer-facing brand. Altura Ventures LLC operates kureacare.com and provides non-clinical administrative and technology services that connect eligible adults with independent licensed healthcare providers and independent licensed pharmacies. This Privacy Policy explains the personal information we collect, how we use and disclose it, and the choices and rights available to you.
This Privacy Policy applies to the Kurea website, account and intake experiences, customer-support communications, and related administrative services. It does not replace the Notice of Privacy Practices provided by the healthcare provider group responsible for your clinical care or by a dispensing pharmacy.
By using Kurea, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information you provide
Depending on how you use Kurea, you may provide:
Identifiers and contact information, including your name, date of birth, email address, telephone number, billing address, shipping address, and account credentials.
Identity-verification information, including government-issued identification or photographs when required for patient or prescription verification.
Transaction information, including selected services, subscription status, payment status, refunds, and shipping information. Payment-card details are processed by our payment processor and are not necessarily stored directly by Kurea.
Health and medical information submitted through the secure clinical platform, including symptoms, medical history, current medications, allergies, treatment history, photographs, and other information needed by a licensed provider to evaluate you.
Communications you send to Kurea, participating providers, pharmacies, or customer support.
Communication and consent information, including preferences, opt-in and opt-out records, message and call interactions, and recordings of sales and customer-support calls and voicemails after applicable notice and consent.
Information collected automatically
When you use our public website, customer-details page, and checkout, we and our service providers may collect device and internet activity information such as IP address, browser and device type, operating system, approximate location derived from IP address, pages viewed, links selected, referring page, timestamps, and limited interaction, conversion, and attribution events. Advertising tracking is not active on secure clinical intake or patient-portal pages and does not collect clinical intake answers.
We use cookies, pixels, server-side integrations, and similar technologies for site functionality, security, analytics, advertising attribution, audience matching, and advertising measurement. Aimerce supports our advertising tracking and conversion attribution and forwards permitted signals to destinations including Meta, Google, Taboola, and Outbrain. Omnisend supports communications and related limited non-clinical activity tracking.
Information received from third parties
We receive information from Rimo Health, participating provider groups, licensed pharmacies, payment processors, identity-verification vendors, shipping carriers, fraud-prevention services, website hosts, communications providers, analytics providers, and advertising partners as needed to operate the services and perform the purposes described in this Policy.
2. How We Use Information
We use personal information for the following purposes, as applicable to your interactions with Kurea:
Operate, maintain, secure, and improve Kurea and its services.
Create and manage accounts and verify identity and eligibility.
Facilitate health assessments, provider consultations, prescriptions when clinically appropriate, pharmacy fulfillment, shipping, and follow-up care.
Enable communications among you, Kurea, the applicable provider group, the technology platform, and the dispensing pharmacy.
Process payments, recurring subscriptions, cancellations, refunds, and customer-support requests.
Send administrative, transactional, care-related, security, and account communications.
Measure permitted public website, customer-details, and checkout activity, attribute conversions to advertising interactions, understand campaign effectiveness, and improve marketing campaigns without disclosing clinical intake answers or medical records.
Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
Comply with applicable law, lawful process, professional obligations, and our agreements.
Establish, exercise, or defend legal claims and enforce our policies.
Send consented marketing communications, recover incomplete intake or checkout experiences, and administer communication permissions and opt-outs.
We do not send medical or treatment fields, clinical intake answers, medical records, symptoms, diagnoses, medication or prescription details, or clinical photographs to advertising pixels or advertising attribution partners. We do not use clinical intake answers, medical records, prescription information, or other protected health information for targeted advertising. These exclusions apply to tracking on the main website and related intake and checkout experiences.
3. Health Information and HIPAA
Kurea and Altura Ventures LLC do not practice medicine or pharmacy. Clinical services are provided by independent licensed healthcare providers through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Prescription fulfillment is performed by an independent licensed pharmacy.
Medical information held by an applicable provider group or pharmacy may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). That information is governed by the applicable provider’s or pharmacy’s Notice of Privacy Practices. Kurea and service providers such as Rimo Health LLC may process PHI on behalf of those entities as permitted by HIPAA and applicable agreements.
Information collected by Kurea outside its role supporting a HIPAA-covered provider may not be PHI, but it remains subject to this Privacy Policy and other applicable privacy and consumer-protection laws.
Where HIPAA applies, the healthcare provider group or pharmacy responsible for the applicable medical records will notify affected individuals following a breach of unsecured protected health information as required by law. HIPAA rights may include the right to inspect or obtain copies of applicable medical records, request amendments, request restrictions or confidential communications, receive an accounting of certain disclosures, and obtain a copy of the applicable Notice of Privacy Practices. Additional information is available in our HIPAA Notice of Privacy Practices.
4. How We Disclose Information
We disclose personal information to the following categories of recipients as needed for the purposes described in this Policy. Disclosures involving health information remain subject to applicable health-information laws and agreements:
Participating provider groups and licensed clinicians for eligibility review, consultations, diagnosis, treatment, prescribing decisions, follow-up care, and medical-record administration.
Licensed pharmacies for prescription processing, compounding when applicable, dispensing, payment, shipping, safety review, and pharmacy operations.
Rimo Health LLC and technology vendors that provide intake, patient-portal, identity-verification, messaging, e-prescribing, payment, customer-support, security, and related platform functions.
Payment processors and financial-service providers to authorize and process payments, recurring charges, refunds, chargebacks, and fraud checks.
Website and communications service providers, including Framer for public-site hosting, Omnisend for marketing email, SMS, automation, and limited non-clinical activity tracking, Zobi for marketing iMessage, and iSellForYou for live sales calls and call recording. Our own team handles customer-support calls. These providers receive information needed for their assigned work, such as contact details, consent status, checkout product, and a recovery link where applicable; they do not receive clinical intake answers or medical records from our systems.
Shipping carriers and operational vendors to coordinate delivery and customer service.
Professional advisers, including attorneys, accountants, auditors, insurers, and compliance consultants.
Government authorities or other parties when required by law, subpoena, court order, regulatory request, or when reasonably necessary to protect rights, safety, security, or prevent fraud.
Transaction counterparties in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to appropriate confidentiality protections.
Other parties with your direction or consent.
Advertising and attribution providers, including Aimerce, Meta, Google, Taboola, and Outbrain, for processing permitted hashed identifiers and limited non-clinical interaction and conversion events. The fields vary by platform and configuration; medical and treatment fields are excluded.
We do not sell personal information for money. We share hashed identifiers and limited non-clinical internet activity, conversion, and attribution data with advertising partners for audience matching, advertising measurement, attribution, and campaign optimization. These disclosures can constitute a “sale,” “sharing,” or processing for targeted advertising under applicable state privacy laws, even without a monetary payment. Medical and treatment fields, clinical intake answers, and protected health information are excluded from this advertising data sharing.
5. Cookies, Analytics, and Advertising Choices
We use cookies, pixels, server-side integrations, and similar technologies to operate the website, remember preferences, prevent fraud, analyze permitted non-clinical activity, and measure advertising. Aimerce collects and processes limited attribution information and forwards permitted signals to advertising destinations including Meta, Google, Taboola, and Outbrain. The particular signals vary by platform and configuration. Omnisend processes contact details and limited non-clinical website, checkout-progress, and conversion information to support communications, segmentation, and campaign measurement. Advertising partners process information under their own applicable terms and privacy policies.
We honor legally recognized opt-out preference signals, including Global Privacy Control, as required by applicable law. We do not use Aimerce advertising tracking for a browser or device for which we detect such an opt-out signal. A signal applies to the browser or device communicating it; you can also contact us to exercise your applicable sale, sharing, or targeted-advertising opt-out rights. Browser settings and blocking tools can prevent tracking technologies from operating. Where applicable law requires affirmative consent for non-essential tracking or particular data sharing, that consent is required before the processing occurs. Disabling cookies or other technologies can affect functionality.
Marketing communication consent and advertising tracking choices are separate. Declining or withdrawing consent to marketing emails, text messages, or calls stops the applicable marketing communications but does not, by itself, opt you out of advertising data sharing. To exercise an advertising opt-out, use a recognized browser opt-out signal or contact us as described in Section 9. An advertising opt-out does not by itself unsubscribe you from messages you have separately authorized.
Hashed identifiers and advertising matching
We use hashed versions of identifiers such as names, email addresses, and telephone numbers to match permitted activity and conversion events to advertising interactions. Hashing changes an identifier into a coded value, but a recipient can match it to an identifier it already holds. We therefore treat hashed identifiers as personal information when they can reasonably be linked to a person; we do not describe them as automatically anonymous or HIPAA-de-identified. Hashing does not permit disclosure of medical or treatment information to advertising partners.
We may add advertising destinations for the same disclosed categories of non-clinical information and purposes. We update this Policy and provide additional notice or obtain consent before materially different processing where required by law.
Email, SMS, and iMessage communications
Our marketing communications are sent on behalf of Altura Ventures LLC, doing business as Kurea Care. Kurea Care emails are sent from contact@kureacare.com. SMS messages can originate from different telephone numbers used for the Kurea Care messaging program. Changing a sending number does not create new consent or cancel an opt-out. Use the opt-out instructions in the message or contact us to manage your communication preferences.
We use SMS and, where supported through Zobi, iMessage only for marketing communications to people who affirmatively opt in during checkout. We do not currently use SMS or iMessage for order, appointment, account, care-coordination, or other transactional notices. We use email, telephone, and secure portal messages for service and care-related communications as appropriate. Marketing communications include offers, promotions, and reminders about incomplete intake or checkout experiences. We send marketing emails and text messages only to people who affirmatively opt in to the applicable marketing communications.
Omnisend supports marketing emails, SMS, and related automation and activity measurement. Zobi supports marketing iMessage communications. Rimo Health supports secure intake, the patient portal, and care-related platform communications. For checkout recovery, Rimo Health sends Omnisend limited non-clinical progress information, such as contact information, a general incomplete-process status, and a recovery link. We may also give Zobi and iSellForYou limited contact details, consent status, a checkout product, and a recovery link where needed for authorized messaging or live sales assistance. These marketing providers do not receive clinical intake answers or medical records from our systems.
We process telephone numbers, message content, delivery information, subscription preferences, and opt-in or opt-out records as necessary to administer communications. We do not disclose text messaging opt-in data or consent to third parties or affiliates for their own marketing or promotional purposes. Communications providers process this information as needed to deliver and administer our messages, and we disclose it when legally required. This restriction on messaging opt-in data and consent does not change the separate advertising use of hashed contact identifiers described above.
You can manage your marketing preferences in the patient portal. You can unsubscribe from marketing emails using the unsubscribe link in the email. For SMS, reply STOP to opt out or HELP for assistance. For iMessage, reply STOP or follow the opt-out instructions provided in the conversation, or contact us. You can also email contact@kureacare.com or call +1 (888) 864-2119 to update communication preferences. We honor applicable opt-out and consent-revocation requests. Declining marketing is not a condition of purchasing or receiving care.
Live sales and support calls; call and voicemail recordings
Our own team handles customer-support calls. iSellForYou uses live human agents to call about sales questions and incomplete checkout; we do not use AI-generated, artificial, or prerecorded voices for these calls. iSellForYou receives limited information needed to assist the customer, such as a name, telephone number, checkout product, and recovery link. Customers may choose what to discuss during a call. You can ask the caller to stop sales calls or contact us using the details above.
We record sales calls handled by iSellForYou and our own customer-support calls and voicemails, after providing applicable notice and obtaining consent where required. iSellForYou stores sales-call audio on our behalf; we store support-call and voicemail audio. The recordings may contain your voice and information you choose to discuss. We use them to review complaints or disputes, verify what was said or promised, and administer customer support. The audio is encrypted at rest. If you decline required recording consent for a sales call, we end that call. Retention is described in Section 7.
6. Consumer Health Data
Where state consumer-health privacy laws apply, “consumer health data” may include information that identifies or can reasonably be linked to your physical or mental health status, symptoms, diagnoses, medications, treatment interests, or efforts to obtain healthcare services.
We may collect consumer health data directly from you, from your device and use of Kurea, and from providers, pharmacies, and service providers involved in your requested services. We use this information to provide and administer the services you request, facilitate clinical review and pharmacy fulfillment, maintain security, prevent fraud, comply with law, and process requests you initiate.
We may disclose consumer health data to the applicable provider group, licensed clinicians, pharmacies, Rimo Health LLC, identity-verification services, payment and operational vendors, and other processors necessary to provide the service. A selected checkout product may itself indicate treatment interest. Where permitted by law and your choices, we may disclose that limited product selection to contracted messaging and live sales-assistance providers to support authorized communications or incomplete checkout. Those providers do not receive clinical intake answers or medical records from our systems. We do not sell consumer health data and do not use clinical or clinician-issued prescription information for targeted advertising.
Subject to applicable law, you may request access to, deletion of, or withdrawal of consent relating to consumer health data by contacting us as described below. Withdrawal or deletion may prevent us or the applicable provider from continuing to provide services and may be limited by legal medical-record, transaction, security, or retention requirements.
7. Data Retention
We retain personal information only while reasonably necessary for the disclosed purpose and permitted by applicable law. Retention depends on the type of information, your relationship with Kurea, communication permissions, operational needs, applicable recordkeeping requirements, and the need to address security incidents, disputes, and legal claims. Information is not retained solely because no deletion request has been made.
We normally delete sales-call, customer-support call, and voicemail recordings 30 days after they are made. If a specific complaint or dispute about a call is open before that period ends, or a longer period is required by law, we may retain the relevant recording for as long as reasonably necessary to resolve the matter or meet that requirement, then delete it. Once deleted, the recording cannot be recovered.
Lead and marketing contact information is retained while reasonably necessary and legally permitted to maintain the authorized marketing relationship, administer preferences, and satisfy applicable obligations. You can request deletion at any time, subject to applicable exceptions. We retain limited suppression and consent records where needed to honor opt-outs and meet legal recordkeeping requirements.
Tracking profiles and attribution records are minimized and de-identified where appropriate. Identifiable or linkable records, including hashed identifiers, are retained only while reasonably necessary for permitted measurement, attribution, security, and compliance purposes and as allowed by law. We do not treat hashing alone as anonymization.
Medical records maintained by provider groups and pharmacies are retained according to applicable federal and state record-retention laws and their own policies. Requests to delete information do not require deletion where retention is legally required or otherwise permitted by law.
8. Security
We use administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit where appropriate, vendor oversight, and security monitoring. No transmission or storage system is completely secure, and we cannot guarantee absolute security.
If you believe your account or information has been compromised, contact us immediately.
9. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
Confirm whether we process your personal information and obtain access to it.
Request correction of inaccurate information.
Request deletion of personal information.
Obtain a portable copy of certain information.
Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling.
Limit certain uses or disclosures of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal our decision regarding a privacy request.
Receive equal service and pricing without unlawful discrimination for exercising privacy rights.
To exercise a right, email contact@kureacare.com or write to the address below. We may need to verify your identity and authority before completing a request. You may use an authorized agent where permitted by law. If we deny a request, you may appeal by replying to our decision and stating that you wish to appeal.
California residents and other consumers with applicable rights can opt out of sale, sharing, or targeted advertising by contacting contact@kureacare.com or using a legally recognized browser-based opt-out preference signal, including Global Privacy Control. We honor these signals as required by applicable law. Advertising opt-outs and communication unsubscribes are separate choices, as explained in Section 5.
These rights are subject to exceptions and may not apply to PHI maintained by a HIPAA-covered provider or pharmacy. Requests concerning medical records should be directed through the secure patient portal or to the applicable provider group.
10. Children’s Privacy
Kurea is intended only for adults age 18 or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Kurea, contact us so we can investigate and take appropriate action.
11. Third-Party Services
Kurea may link to websites or services operated by providers, pharmacies, technology companies, or other third parties. Their privacy practices are governed by their own policies. We encourage you to review them before providing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version and update the effective date. When required by law, we will provide additional notice or obtain consent before materially different processing occurs.
13. Contact Us
For privacy questions or requests, contact:
Altura Ventures LLC / Kurea
Attn: Privacy
1309 Coffeen Ave STE 1200
Sheridan, WY 82801
Email: contact@kureacare.com
Telephone: +1 (888) 864-2119
Privacy Policy
Effective date: October 15, 2026
Last updated: October 15, 2026
Altura Ventures LLC is the legal entity doing business as Kurea Care. Kurea is the consumer-facing brand. Altura Ventures LLC operates kureacare.com and provides non-clinical administrative and technology services that connect eligible adults with independent licensed healthcare providers and independent licensed pharmacies. This Privacy Policy explains the personal information we collect, how we use and disclose it, and the choices and rights available to you.
This Privacy Policy applies to the Kurea website, account and intake experiences, customer-support communications, and related administrative services. It does not replace the Notice of Privacy Practices provided by the healthcare provider group responsible for your clinical care or by a dispensing pharmacy.
By using Kurea, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information you provide
Depending on how you use Kurea, you may provide:
Identifiers and contact information, including your name, date of birth, email address, telephone number, billing address, shipping address, and account credentials.
Identity-verification information, including government-issued identification or photographs when required for patient or prescription verification.
Transaction information, including selected services, subscription status, payment status, refunds, and shipping information. Payment-card details are processed by our payment processor and are not necessarily stored directly by Kurea.
Health and medical information submitted through the secure clinical platform, including symptoms, medical history, current medications, allergies, treatment history, photographs, and other information needed by a licensed provider to evaluate you.
Communications you send to Kurea, participating providers, pharmacies, or customer support.
Communication and consent information, including preferences, opt-in and opt-out records, message and call interactions, and recordings of sales and customer-support calls and voicemails after applicable notice and consent.
Information collected automatically
When you use our public website, customer-details page, and checkout, we and our service providers may collect device and internet activity information such as IP address, browser and device type, operating system, approximate location derived from IP address, pages viewed, links selected, referring page, timestamps, and limited interaction, conversion, and attribution events. Advertising tracking is not active on secure clinical intake or patient-portal pages and does not collect clinical intake answers.
We use cookies, pixels, server-side integrations, and similar technologies for site functionality, security, analytics, advertising attribution, audience matching, and advertising measurement. Aimerce supports our advertising tracking and conversion attribution and forwards permitted signals to destinations including Meta, Google, Taboola, and Outbrain. Omnisend supports communications and related limited non-clinical activity tracking.
Information received from third parties
We receive information from Rimo Health, participating provider groups, licensed pharmacies, payment processors, identity-verification vendors, shipping carriers, fraud-prevention services, website hosts, communications providers, analytics providers, and advertising partners as needed to operate the services and perform the purposes described in this Policy.
2. How We Use Information
We use personal information for the following purposes, as applicable to your interactions with Kurea:
Operate, maintain, secure, and improve Kurea and its services.
Create and manage accounts and verify identity and eligibility.
Facilitate health assessments, provider consultations, prescriptions when clinically appropriate, pharmacy fulfillment, shipping, and follow-up care.
Enable communications among you, Kurea, the applicable provider group, the technology platform, and the dispensing pharmacy.
Process payments, recurring subscriptions, cancellations, refunds, and customer-support requests.
Send administrative, transactional, care-related, security, and account communications.
Measure permitted public website, customer-details, and checkout activity, attribute conversions to advertising interactions, understand campaign effectiveness, and improve marketing campaigns without disclosing clinical intake answers or medical records.
Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
Comply with applicable law, lawful process, professional obligations, and our agreements.
Establish, exercise, or defend legal claims and enforce our policies.
Send consented marketing communications, recover incomplete intake or checkout experiences, and administer communication permissions and opt-outs.
We do not send medical or treatment fields, clinical intake answers, medical records, symptoms, diagnoses, medication or prescription details, or clinical photographs to advertising pixels or advertising attribution partners. We do not use clinical intake answers, medical records, prescription information, or other protected health information for targeted advertising. These exclusions apply to tracking on the main website and related intake and checkout experiences.
3. Health Information and HIPAA
Kurea and Altura Ventures LLC do not practice medicine or pharmacy. Clinical services are provided by independent licensed healthcare providers through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Prescription fulfillment is performed by an independent licensed pharmacy.
Medical information held by an applicable provider group or pharmacy may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). That information is governed by the applicable provider’s or pharmacy’s Notice of Privacy Practices. Kurea and service providers such as Rimo Health LLC may process PHI on behalf of those entities as permitted by HIPAA and applicable agreements.
Information collected by Kurea outside its role supporting a HIPAA-covered provider may not be PHI, but it remains subject to this Privacy Policy and other applicable privacy and consumer-protection laws.
Where HIPAA applies, the healthcare provider group or pharmacy responsible for the applicable medical records will notify affected individuals following a breach of unsecured protected health information as required by law. HIPAA rights may include the right to inspect or obtain copies of applicable medical records, request amendments, request restrictions or confidential communications, receive an accounting of certain disclosures, and obtain a copy of the applicable Notice of Privacy Practices. Additional information is available in our HIPAA Notice of Privacy Practices.
4. How We Disclose Information
We disclose personal information to the following categories of recipients as needed for the purposes described in this Policy. Disclosures involving health information remain subject to applicable health-information laws and agreements:
Participating provider groups and licensed clinicians for eligibility review, consultations, diagnosis, treatment, prescribing decisions, follow-up care, and medical-record administration.
Licensed pharmacies for prescription processing, compounding when applicable, dispensing, payment, shipping, safety review, and pharmacy operations.
Rimo Health LLC and technology vendors that provide intake, patient-portal, identity-verification, messaging, e-prescribing, payment, customer-support, security, and related platform functions.
Payment processors and financial-service providers to authorize and process payments, recurring charges, refunds, chargebacks, and fraud checks.
Website and communications service providers, including Framer for public-site hosting, Omnisend for marketing email, SMS, automation, and limited non-clinical activity tracking, Zobi for marketing iMessage, and iSellForYou for live sales calls and call recording. Our own team handles customer-support calls. These providers receive information needed for their assigned work, such as contact details, consent status, checkout product, and a recovery link where applicable; they do not receive clinical intake answers or medical records from our systems.
Shipping carriers and operational vendors to coordinate delivery and customer service.
Professional advisers, including attorneys, accountants, auditors, insurers, and compliance consultants.
Government authorities or other parties when required by law, subpoena, court order, regulatory request, or when reasonably necessary to protect rights, safety, security, or prevent fraud.
Transaction counterparties in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to appropriate confidentiality protections.
Other parties with your direction or consent.
Advertising and attribution providers, including Aimerce, Meta, Google, Taboola, and Outbrain, for processing permitted hashed identifiers and limited non-clinical interaction and conversion events. The fields vary by platform and configuration; medical and treatment fields are excluded.
We do not sell personal information for money. We share hashed identifiers and limited non-clinical internet activity, conversion, and attribution data with advertising partners for audience matching, advertising measurement, attribution, and campaign optimization. These disclosures can constitute a “sale,” “sharing,” or processing for targeted advertising under applicable state privacy laws, even without a monetary payment. Medical and treatment fields, clinical intake answers, and protected health information are excluded from this advertising data sharing.
5. Cookies, Analytics, and Advertising Choices
We use cookies, pixels, server-side integrations, and similar technologies to operate the website, remember preferences, prevent fraud, analyze permitted non-clinical activity, and measure advertising. Aimerce collects and processes limited attribution information and forwards permitted signals to advertising destinations including Meta, Google, Taboola, and Outbrain. The particular signals vary by platform and configuration. Omnisend processes contact details and limited non-clinical website, checkout-progress, and conversion information to support communications, segmentation, and campaign measurement. Advertising partners process information under their own applicable terms and privacy policies.
We honor legally recognized opt-out preference signals, including Global Privacy Control, as required by applicable law. We do not use Aimerce advertising tracking for a browser or device for which we detect such an opt-out signal. A signal applies to the browser or device communicating it; you can also contact us to exercise your applicable sale, sharing, or targeted-advertising opt-out rights. Browser settings and blocking tools can prevent tracking technologies from operating. Where applicable law requires affirmative consent for non-essential tracking or particular data sharing, that consent is required before the processing occurs. Disabling cookies or other technologies can affect functionality.
Marketing communication consent and advertising tracking choices are separate. Declining or withdrawing consent to marketing emails, text messages, or calls stops the applicable marketing communications but does not, by itself, opt you out of advertising data sharing. To exercise an advertising opt-out, use a recognized browser opt-out signal or contact us as described in Section 9. An advertising opt-out does not by itself unsubscribe you from messages you have separately authorized.
Hashed identifiers and advertising matching
We use hashed versions of identifiers such as names, email addresses, and telephone numbers to match permitted activity and conversion events to advertising interactions. Hashing changes an identifier into a coded value, but a recipient can match it to an identifier it already holds. We therefore treat hashed identifiers as personal information when they can reasonably be linked to a person; we do not describe them as automatically anonymous or HIPAA-de-identified. Hashing does not permit disclosure of medical or treatment information to advertising partners.
We may add advertising destinations for the same disclosed categories of non-clinical information and purposes. We update this Policy and provide additional notice or obtain consent before materially different processing where required by law.
Email, SMS, and iMessage communications
Our marketing communications are sent on behalf of Altura Ventures LLC, doing business as Kurea Care. Kurea Care emails are sent from contact@kureacare.com. SMS messages can originate from different telephone numbers used for the Kurea Care messaging program. Changing a sending number does not create new consent or cancel an opt-out. Use the opt-out instructions in the message or contact us to manage your communication preferences.
We use SMS and, where supported through Zobi, iMessage only for marketing communications to people who affirmatively opt in during checkout. We do not currently use SMS or iMessage for order, appointment, account, care-coordination, or other transactional notices. We use email, telephone, and secure portal messages for service and care-related communications as appropriate. Marketing communications include offers, promotions, and reminders about incomplete intake or checkout experiences. We send marketing emails and text messages only to people who affirmatively opt in to the applicable marketing communications.
Omnisend supports marketing emails, SMS, and related automation and activity measurement. Zobi supports marketing iMessage communications. Rimo Health supports secure intake, the patient portal, and care-related platform communications. For checkout recovery, Rimo Health sends Omnisend limited non-clinical progress information, such as contact information, a general incomplete-process status, and a recovery link. We may also give Zobi and iSellForYou limited contact details, consent status, a checkout product, and a recovery link where needed for authorized messaging or live sales assistance. These marketing providers do not receive clinical intake answers or medical records from our systems.
We process telephone numbers, message content, delivery information, subscription preferences, and opt-in or opt-out records as necessary to administer communications. We do not disclose text messaging opt-in data or consent to third parties or affiliates for their own marketing or promotional purposes. Communications providers process this information as needed to deliver and administer our messages, and we disclose it when legally required. This restriction on messaging opt-in data and consent does not change the separate advertising use of hashed contact identifiers described above.
You can manage your marketing preferences in the patient portal. You can unsubscribe from marketing emails using the unsubscribe link in the email. For SMS, reply STOP to opt out or HELP for assistance. For iMessage, reply STOP or follow the opt-out instructions provided in the conversation, or contact us. You can also email contact@kureacare.com or call +1 (888) 864-2119 to update communication preferences. We honor applicable opt-out and consent-revocation requests. Declining marketing is not a condition of purchasing or receiving care.
Live sales and support calls; call and voicemail recordings
Our own team handles customer-support calls. iSellForYou uses live human agents to call about sales questions and incomplete checkout; we do not use AI-generated, artificial, or prerecorded voices for these calls. iSellForYou receives limited information needed to assist the customer, such as a name, telephone number, checkout product, and recovery link. Customers may choose what to discuss during a call. You can ask the caller to stop sales calls or contact us using the details above.
We record sales calls handled by iSellForYou and our own customer-support calls and voicemails, after providing applicable notice and obtaining consent where required. iSellForYou stores sales-call audio on our behalf; we store support-call and voicemail audio. The recordings may contain your voice and information you choose to discuss. We use them to review complaints or disputes, verify what was said or promised, and administer customer support. The audio is encrypted at rest. If you decline required recording consent for a sales call, we end that call. Retention is described in Section 7.
6. Consumer Health Data
Where state consumer-health privacy laws apply, “consumer health data” may include information that identifies or can reasonably be linked to your physical or mental health status, symptoms, diagnoses, medications, treatment interests, or efforts to obtain healthcare services.
We may collect consumer health data directly from you, from your device and use of Kurea, and from providers, pharmacies, and service providers involved in your requested services. We use this information to provide and administer the services you request, facilitate clinical review and pharmacy fulfillment, maintain security, prevent fraud, comply with law, and process requests you initiate.
We may disclose consumer health data to the applicable provider group, licensed clinicians, pharmacies, Rimo Health LLC, identity-verification services, payment and operational vendors, and other processors necessary to provide the service. A selected checkout product may itself indicate treatment interest. Where permitted by law and your choices, we may disclose that limited product selection to contracted messaging and live sales-assistance providers to support authorized communications or incomplete checkout. Those providers do not receive clinical intake answers or medical records from our systems. We do not sell consumer health data and do not use clinical or clinician-issued prescription information for targeted advertising.
Subject to applicable law, you may request access to, deletion of, or withdrawal of consent relating to consumer health data by contacting us as described below. Withdrawal or deletion may prevent us or the applicable provider from continuing to provide services and may be limited by legal medical-record, transaction, security, or retention requirements.
7. Data Retention
We retain personal information only while reasonably necessary for the disclosed purpose and permitted by applicable law. Retention depends on the type of information, your relationship with Kurea, communication permissions, operational needs, applicable recordkeeping requirements, and the need to address security incidents, disputes, and legal claims. Information is not retained solely because no deletion request has been made.
We normally delete sales-call, customer-support call, and voicemail recordings 30 days after they are made. If a specific complaint or dispute about a call is open before that period ends, or a longer period is required by law, we may retain the relevant recording for as long as reasonably necessary to resolve the matter or meet that requirement, then delete it. Once deleted, the recording cannot be recovered.
Lead and marketing contact information is retained while reasonably necessary and legally permitted to maintain the authorized marketing relationship, administer preferences, and satisfy applicable obligations. You can request deletion at any time, subject to applicable exceptions. We retain limited suppression and consent records where needed to honor opt-outs and meet legal recordkeeping requirements.
Tracking profiles and attribution records are minimized and de-identified where appropriate. Identifiable or linkable records, including hashed identifiers, are retained only while reasonably necessary for permitted measurement, attribution, security, and compliance purposes and as allowed by law. We do not treat hashing alone as anonymization.
Medical records maintained by provider groups and pharmacies are retained according to applicable federal and state record-retention laws and their own policies. Requests to delete information do not require deletion where retention is legally required or otherwise permitted by law.
8. Security
We use administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit where appropriate, vendor oversight, and security monitoring. No transmission or storage system is completely secure, and we cannot guarantee absolute security.
If you believe your account or information has been compromised, contact us immediately.
9. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
Confirm whether we process your personal information and obtain access to it.
Request correction of inaccurate information.
Request deletion of personal information.
Obtain a portable copy of certain information.
Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling.
Limit certain uses or disclosures of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal our decision regarding a privacy request.
Receive equal service and pricing without unlawful discrimination for exercising privacy rights.
To exercise a right, email contact@kureacare.com or write to the address below. We may need to verify your identity and authority before completing a request. You may use an authorized agent where permitted by law. If we deny a request, you may appeal by replying to our decision and stating that you wish to appeal.
California residents and other consumers with applicable rights can opt out of sale, sharing, or targeted advertising by contacting contact@kureacare.com or using a legally recognized browser-based opt-out preference signal, including Global Privacy Control. We honor these signals as required by applicable law. Advertising opt-outs and communication unsubscribes are separate choices, as explained in Section 5.
These rights are subject to exceptions and may not apply to PHI maintained by a HIPAA-covered provider or pharmacy. Requests concerning medical records should be directed through the secure patient portal or to the applicable provider group.
10. Children’s Privacy
Kurea is intended only for adults age 18 or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Kurea, contact us so we can investigate and take appropriate action.
11. Third-Party Services
Kurea may link to websites or services operated by providers, pharmacies, technology companies, or other third parties. Their privacy practices are governed by their own policies. We encourage you to review them before providing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version and update the effective date. When required by law, we will provide additional notice or obtain consent before materially different processing occurs.
13. Contact Us
For privacy questions or requests, contact:
Altura Ventures LLC / Kurea
Attn: Privacy
1309 Coffeen Ave STE 1200
Sheridan, WY 82801
Email: contact@kureacare.com
Telephone: +1 (888) 864-2119
Privacy Policy
Effective date: October 15, 2026
Last updated: October 15, 2026
Altura Ventures LLC is the legal entity doing business as Kurea Care. Kurea is the consumer-facing brand. Altura Ventures LLC operates kureacare.com and provides non-clinical administrative and technology services that connect eligible adults with independent licensed healthcare providers and independent licensed pharmacies. This Privacy Policy explains the personal information we collect, how we use and disclose it, and the choices and rights available to you.
This Privacy Policy applies to the Kurea website, account and intake experiences, customer-support communications, and related administrative services. It does not replace the Notice of Privacy Practices provided by the healthcare provider group responsible for your clinical care or by a dispensing pharmacy.
By using Kurea, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information you provide
Depending on how you use Kurea, you may provide:
Identifiers and contact information, including your name, date of birth, email address, telephone number, billing address, shipping address, and account credentials.
Identity-verification information, including government-issued identification or photographs when required for patient or prescription verification.
Transaction information, including selected services, subscription status, payment status, refunds, and shipping information. Payment-card details are processed by our payment processor and are not necessarily stored directly by Kurea.
Health and medical information submitted through the secure clinical platform, including symptoms, medical history, current medications, allergies, treatment history, photographs, and other information needed by a licensed provider to evaluate you.
Communications you send to Kurea, participating providers, pharmacies, or customer support.
Communication and consent information, including preferences, opt-in and opt-out records, message and call interactions, and recordings of sales and customer-support calls and voicemails after applicable notice and consent.
Information collected automatically
When you use our public website, customer-details page, and checkout, we and our service providers may collect device and internet activity information such as IP address, browser and device type, operating system, approximate location derived from IP address, pages viewed, links selected, referring page, timestamps, and limited interaction, conversion, and attribution events. Advertising tracking is not active on secure clinical intake or patient-portal pages and does not collect clinical intake answers.
We use cookies, pixels, server-side integrations, and similar technologies for site functionality, security, analytics, advertising attribution, audience matching, and advertising measurement. Aimerce supports our advertising tracking and conversion attribution and forwards permitted signals to destinations including Meta, Google, Taboola, and Outbrain. Omnisend supports communications and related limited non-clinical activity tracking.
Information received from third parties
We receive information from Rimo Health, participating provider groups, licensed pharmacies, payment processors, identity-verification vendors, shipping carriers, fraud-prevention services, website hosts, communications providers, analytics providers, and advertising partners as needed to operate the services and perform the purposes described in this Policy.
2. How We Use Information
We use personal information for the following purposes, as applicable to your interactions with Kurea:
Operate, maintain, secure, and improve Kurea and its services.
Create and manage accounts and verify identity and eligibility.
Facilitate health assessments, provider consultations, prescriptions when clinically appropriate, pharmacy fulfillment, shipping, and follow-up care.
Enable communications among you, Kurea, the applicable provider group, the technology platform, and the dispensing pharmacy.
Process payments, recurring subscriptions, cancellations, refunds, and customer-support requests.
Send administrative, transactional, care-related, security, and account communications.
Measure permitted public website, customer-details, and checkout activity, attribute conversions to advertising interactions, understand campaign effectiveness, and improve marketing campaigns without disclosing clinical intake answers or medical records.
Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
Comply with applicable law, lawful process, professional obligations, and our agreements.
Establish, exercise, or defend legal claims and enforce our policies.
Send consented marketing communications, recover incomplete intake or checkout experiences, and administer communication permissions and opt-outs.
We do not send medical or treatment fields, clinical intake answers, medical records, symptoms, diagnoses, medication or prescription details, or clinical photographs to advertising pixels or advertising attribution partners. We do not use clinical intake answers, medical records, prescription information, or other protected health information for targeted advertising. These exclusions apply to tracking on the main website and related intake and checkout experiences.
3. Health Information and HIPAA
Kurea and Altura Ventures LLC do not practice medicine or pharmacy. Clinical services are provided by independent licensed healthcare providers through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Prescription fulfillment is performed by an independent licensed pharmacy.
Medical information held by an applicable provider group or pharmacy may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). That information is governed by the applicable provider’s or pharmacy’s Notice of Privacy Practices. Kurea and service providers such as Rimo Health LLC may process PHI on behalf of those entities as permitted by HIPAA and applicable agreements.
Information collected by Kurea outside its role supporting a HIPAA-covered provider may not be PHI, but it remains subject to this Privacy Policy and other applicable privacy and consumer-protection laws.
Where HIPAA applies, the healthcare provider group or pharmacy responsible for the applicable medical records will notify affected individuals following a breach of unsecured protected health information as required by law. HIPAA rights may include the right to inspect or obtain copies of applicable medical records, request amendments, request restrictions or confidential communications, receive an accounting of certain disclosures, and obtain a copy of the applicable Notice of Privacy Practices. Additional information is available in our HIPAA Notice of Privacy Practices.
4. How We Disclose Information
We disclose personal information to the following categories of recipients as needed for the purposes described in this Policy. Disclosures involving health information remain subject to applicable health-information laws and agreements:
Participating provider groups and licensed clinicians for eligibility review, consultations, diagnosis, treatment, prescribing decisions, follow-up care, and medical-record administration.
Licensed pharmacies for prescription processing, compounding when applicable, dispensing, payment, shipping, safety review, and pharmacy operations.
Rimo Health LLC and technology vendors that provide intake, patient-portal, identity-verification, messaging, e-prescribing, payment, customer-support, security, and related platform functions.
Payment processors and financial-service providers to authorize and process payments, recurring charges, refunds, chargebacks, and fraud checks.
Website and communications service providers, including Framer for public-site hosting, Omnisend for marketing email, SMS, automation, and limited non-clinical activity tracking, Zobi for marketing iMessage, and iSellForYou for live sales calls and call recording. Our own team handles customer-support calls. These providers receive information needed for their assigned work, such as contact details, consent status, checkout product, and a recovery link where applicable; they do not receive clinical intake answers or medical records from our systems.
Shipping carriers and operational vendors to coordinate delivery and customer service.
Professional advisers, including attorneys, accountants, auditors, insurers, and compliance consultants.
Government authorities or other parties when required by law, subpoena, court order, regulatory request, or when reasonably necessary to protect rights, safety, security, or prevent fraud.
Transaction counterparties in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to appropriate confidentiality protections.
Other parties with your direction or consent.
Advertising and attribution providers, including Aimerce, Meta, Google, Taboola, and Outbrain, for processing permitted hashed identifiers and limited non-clinical interaction and conversion events. The fields vary by platform and configuration; medical and treatment fields are excluded.
We do not sell personal information for money. We share hashed identifiers and limited non-clinical internet activity, conversion, and attribution data with advertising partners for audience matching, advertising measurement, attribution, and campaign optimization. These disclosures can constitute a “sale,” “sharing,” or processing for targeted advertising under applicable state privacy laws, even without a monetary payment. Medical and treatment fields, clinical intake answers, and protected health information are excluded from this advertising data sharing.
5. Cookies, Analytics, and Advertising Choices
We use cookies, pixels, server-side integrations, and similar technologies to operate the website, remember preferences, prevent fraud, analyze permitted non-clinical activity, and measure advertising. Aimerce collects and processes limited attribution information and forwards permitted signals to advertising destinations including Meta, Google, Taboola, and Outbrain. The particular signals vary by platform and configuration. Omnisend processes contact details and limited non-clinical website, checkout-progress, and conversion information to support communications, segmentation, and campaign measurement. Advertising partners process information under their own applicable terms and privacy policies.
We honor legally recognized opt-out preference signals, including Global Privacy Control, as required by applicable law. We do not use Aimerce advertising tracking for a browser or device for which we detect such an opt-out signal. A signal applies to the browser or device communicating it; you can also contact us to exercise your applicable sale, sharing, or targeted-advertising opt-out rights. Browser settings and blocking tools can prevent tracking technologies from operating. Where applicable law requires affirmative consent for non-essential tracking or particular data sharing, that consent is required before the processing occurs. Disabling cookies or other technologies can affect functionality.
Marketing communication consent and advertising tracking choices are separate. Declining or withdrawing consent to marketing emails, text messages, or calls stops the applicable marketing communications but does not, by itself, opt you out of advertising data sharing. To exercise an advertising opt-out, use a recognized browser opt-out signal or contact us as described in Section 9. An advertising opt-out does not by itself unsubscribe you from messages you have separately authorized.
Hashed identifiers and advertising matching
We use hashed versions of identifiers such as names, email addresses, and telephone numbers to match permitted activity and conversion events to advertising interactions. Hashing changes an identifier into a coded value, but a recipient can match it to an identifier it already holds. We therefore treat hashed identifiers as personal information when they can reasonably be linked to a person; we do not describe them as automatically anonymous or HIPAA-de-identified. Hashing does not permit disclosure of medical or treatment information to advertising partners.
We may add advertising destinations for the same disclosed categories of non-clinical information and purposes. We update this Policy and provide additional notice or obtain consent before materially different processing where required by law.
Email, SMS, and iMessage communications
Our marketing communications are sent on behalf of Altura Ventures LLC, doing business as Kurea Care. Kurea Care emails are sent from contact@kureacare.com. SMS messages can originate from different telephone numbers used for the Kurea Care messaging program. Changing a sending number does not create new consent or cancel an opt-out. Use the opt-out instructions in the message or contact us to manage your communication preferences.
We use SMS and, where supported through Zobi, iMessage only for marketing communications to people who affirmatively opt in during checkout. We do not currently use SMS or iMessage for order, appointment, account, care-coordination, or other transactional notices. We use email, telephone, and secure portal messages for service and care-related communications as appropriate. Marketing communications include offers, promotions, and reminders about incomplete intake or checkout experiences. We send marketing emails and text messages only to people who affirmatively opt in to the applicable marketing communications.
Omnisend supports marketing emails, SMS, and related automation and activity measurement. Zobi supports marketing iMessage communications. Rimo Health supports secure intake, the patient portal, and care-related platform communications. For checkout recovery, Rimo Health sends Omnisend limited non-clinical progress information, such as contact information, a general incomplete-process status, and a recovery link. We may also give Zobi and iSellForYou limited contact details, consent status, a checkout product, and a recovery link where needed for authorized messaging or live sales assistance. These marketing providers do not receive clinical intake answers or medical records from our systems.
We process telephone numbers, message content, delivery information, subscription preferences, and opt-in or opt-out records as necessary to administer communications. We do not disclose text messaging opt-in data or consent to third parties or affiliates for their own marketing or promotional purposes. Communications providers process this information as needed to deliver and administer our messages, and we disclose it when legally required. This restriction on messaging opt-in data and consent does not change the separate advertising use of hashed contact identifiers described above.
You can manage your marketing preferences in the patient portal. You can unsubscribe from marketing emails using the unsubscribe link in the email. For SMS, reply STOP to opt out or HELP for assistance. For iMessage, reply STOP or follow the opt-out instructions provided in the conversation, or contact us. You can also email contact@kureacare.com or call +1 (888) 864-2119 to update communication preferences. We honor applicable opt-out and consent-revocation requests. Declining marketing is not a condition of purchasing or receiving care.
Live sales and support calls; call and voicemail recordings
Our own team handles customer-support calls. iSellForYou uses live human agents to call about sales questions and incomplete checkout; we do not use AI-generated, artificial, or prerecorded voices for these calls. iSellForYou receives limited information needed to assist the customer, such as a name, telephone number, checkout product, and recovery link. Customers may choose what to discuss during a call. You can ask the caller to stop sales calls or contact us using the details above.
We record sales calls handled by iSellForYou and our own customer-support calls and voicemails, after providing applicable notice and obtaining consent where required. iSellForYou stores sales-call audio on our behalf; we store support-call and voicemail audio. The recordings may contain your voice and information you choose to discuss. We use them to review complaints or disputes, verify what was said or promised, and administer customer support. The audio is encrypted at rest. If you decline required recording consent for a sales call, we end that call. Retention is described in Section 7.
6. Consumer Health Data
Where state consumer-health privacy laws apply, “consumer health data” may include information that identifies or can reasonably be linked to your physical or mental health status, symptoms, diagnoses, medications, treatment interests, or efforts to obtain healthcare services.
We may collect consumer health data directly from you, from your device and use of Kurea, and from providers, pharmacies, and service providers involved in your requested services. We use this information to provide and administer the services you request, facilitate clinical review and pharmacy fulfillment, maintain security, prevent fraud, comply with law, and process requests you initiate.
We may disclose consumer health data to the applicable provider group, licensed clinicians, pharmacies, Rimo Health LLC, identity-verification services, payment and operational vendors, and other processors necessary to provide the service. A selected checkout product may itself indicate treatment interest. Where permitted by law and your choices, we may disclose that limited product selection to contracted messaging and live sales-assistance providers to support authorized communications or incomplete checkout. Those providers do not receive clinical intake answers or medical records from our systems. We do not sell consumer health data and do not use clinical or clinician-issued prescription information for targeted advertising.
Subject to applicable law, you may request access to, deletion of, or withdrawal of consent relating to consumer health data by contacting us as described below. Withdrawal or deletion may prevent us or the applicable provider from continuing to provide services and may be limited by legal medical-record, transaction, security, or retention requirements.
7. Data Retention
We retain personal information only while reasonably necessary for the disclosed purpose and permitted by applicable law. Retention depends on the type of information, your relationship with Kurea, communication permissions, operational needs, applicable recordkeeping requirements, and the need to address security incidents, disputes, and legal claims. Information is not retained solely because no deletion request has been made.
We normally delete sales-call, customer-support call, and voicemail recordings 30 days after they are made. If a specific complaint or dispute about a call is open before that period ends, or a longer period is required by law, we may retain the relevant recording for as long as reasonably necessary to resolve the matter or meet that requirement, then delete it. Once deleted, the recording cannot be recovered.
Lead and marketing contact information is retained while reasonably necessary and legally permitted to maintain the authorized marketing relationship, administer preferences, and satisfy applicable obligations. You can request deletion at any time, subject to applicable exceptions. We retain limited suppression and consent records where needed to honor opt-outs and meet legal recordkeeping requirements.
Tracking profiles and attribution records are minimized and de-identified where appropriate. Identifiable or linkable records, including hashed identifiers, are retained only while reasonably necessary for permitted measurement, attribution, security, and compliance purposes and as allowed by law. We do not treat hashing alone as anonymization.
Medical records maintained by provider groups and pharmacies are retained according to applicable federal and state record-retention laws and their own policies. Requests to delete information do not require deletion where retention is legally required or otherwise permitted by law.
8. Security
We use administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit where appropriate, vendor oversight, and security monitoring. No transmission or storage system is completely secure, and we cannot guarantee absolute security.
If you believe your account or information has been compromised, contact us immediately.
9. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
Confirm whether we process your personal information and obtain access to it.
Request correction of inaccurate information.
Request deletion of personal information.
Obtain a portable copy of certain information.
Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling.
Limit certain uses or disclosures of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal our decision regarding a privacy request.
Receive equal service and pricing without unlawful discrimination for exercising privacy rights.
To exercise a right, email contact@kureacare.com or write to the address below. We may need to verify your identity and authority before completing a request. You may use an authorized agent where permitted by law. If we deny a request, you may appeal by replying to our decision and stating that you wish to appeal.
California residents and other consumers with applicable rights can opt out of sale, sharing, or targeted advertising by contacting contact@kureacare.com or using a legally recognized browser-based opt-out preference signal, including Global Privacy Control. We honor these signals as required by applicable law. Advertising opt-outs and communication unsubscribes are separate choices, as explained in Section 5.
These rights are subject to exceptions and may not apply to PHI maintained by a HIPAA-covered provider or pharmacy. Requests concerning medical records should be directed through the secure patient portal or to the applicable provider group.
10. Children’s Privacy
Kurea is intended only for adults age 18 or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Kurea, contact us so we can investigate and take appropriate action.
11. Third-Party Services
Kurea may link to websites or services operated by providers, pharmacies, technology companies, or other third parties. Their privacy practices are governed by their own policies. We encourage you to review them before providing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version and update the effective date. When required by law, we will provide additional notice or obtain consent before materially different processing occurs.
13. Contact Us
For privacy questions or requests, contact:
Altura Ventures LLC / Kurea
Attn: Privacy
1309 Coffeen Ave STE 1200
Sheridan, WY 82801
Email: contact@kureacare.com
Telephone: +1 (888) 864-2119