Effective date: July 14, 2026

This Telehealth Informed Consent explains the nature of telehealth, its expected benefits and potential risks, the parties involved in your care, and your rights and responsibilities. By accepting this Consent electronically and proceeding with a clinical evaluation, you voluntarily consent to receiving healthcare services through telehealth.

1. What Telehealth Is

Telehealth is healthcare delivered through electronic information and communication technologies when the patient and healthcare provider are in different locations. Telehealth through the Kurea experience may include:

• Electronic medical-intake forms and health-history questionnaires.

• Identity verification and confirmation of your physical location.

• Secure exchange and review of photographs, documents, laboratory results, and other health information.

• Asynchronous or store-and-forward clinical review.

• Secure messaging with a Provider or care team.

• Telephone, audio, or video consultation when required or clinically appropriate.

• Treatment recommendations, prescriptions when appropriate, and follow-up communications.

• Electronic transmission of prescriptions to a licensed pharmacy.

Telehealth does not always involve a real-time video consultation. The method used will depend on your location, applicable law, the information submitted, and the Provider’s independent clinical judgment.

2. Parties Involved

Altura Ventures LLC is the legal entity doing business as Kurea Care. Kurea is the consumer-facing brand. Kurea and Altura Ventures LLC provide non-clinical administrative, marketing, payment, technology, and support services. They do not practice medicine or pharmacy and are not parties to the clinician-patient relationship.

The technology platform is provided in part by Rimo Health LLC. Clinical services are provided by independently licensed healthcare professionals through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., depending on your location. Each clinician (“Provider”) is licensed or otherwise authorized to provide care where you are physically located and exercises independent clinical judgment.

If a prescription is issued, it is dispensed by an independent licensed pharmacy. Kurea does not prescribe, manufacture, compound, or dispense medication.

3. Expected Benefits

Potential benefits of telehealth include:

• Improved access to licensed healthcare providers.

• Convenient evaluation without traveling to a clinic.

• Faster and more efficient exchange of health information.

• Greater privacy and comfort for sensitive health concerns.

• Electronic coordination of prescriptions and follow-up care.

Benefits and outcomes are not guaranteed.

4. Potential Risks and Limitations

Telehealth may involve risks and limitations, including:

• Information transmitted electronically may be incomplete, inaccurate, delayed, corrupted, misdirected, or of insufficient quality for a clinical decision.

• A Provider cannot perform a complete physical examination and may be unable to identify a condition that could be detected during in-person care.

• A Provider may determine that telehealth is inappropriate, require a real-time consultation, request additional records or testing, or refer you to in-person care.

• Internet, device, software, power, or platform failures may interrupt or delay evaluation and communication.

• Electronic systems carry privacy and security risks despite reasonable safeguards.

• Email and ordinary telephone communications may not be encrypted to the same extent as secure portal communications.

• Prescription availability may be affected by Provider judgment, pharmacy stock, state law, shipping, or other circumstances.

• Delays may occur because of incomplete information, identity-verification issues, Provider availability, Pharmacy processing, or carrier interruption.

If the quality of information is not adequate, your Provider may decline to make a clinical decision until additional information or an in-person evaluation is obtained.

5. Alternatives

You may decline telehealth and seek in-person care from another healthcare professional. Telehealth is not a replacement for all in-person care, diagnostic testing, or an ongoing relationship with a primary-care provider. You are encouraged to maintain a local primary-care provider and inform that provider of relevant treatment.

6. Privacy and Medical Records

Federal and state laws protect the confidentiality of medical information. Information from a telehealth encounter becomes part of the medical record maintained by the applicable Provider Group. It may be shared with other healthcare professionals, pharmacies, laboratories, technology vendors, and service providers involved in your treatment, payment, and healthcare operations as permitted by law.

Kurea and Rimo Health LLC may provide administrative or technology support to the Provider Group and may process health information under applicable privacy and security obligations. The applicable Notice of Privacy Practices describes how protected health information may be used and disclosed and explains your HIPAA rights.

No personally identifiable image or medical information will be used for research, education, public testimonials, or marketing without any authorization required by law.

7. Prescriptions and Compounded Medication

Telehealth consent does not guarantee treatment or a prescription. The Provider independently determines whether a prescription is clinically appropriate after reviewing the information available. The Provider may decline to prescribe, change a treatment recommendation, require additional evaluation, or discontinue treatment.

Treatments offered through Kurea may include compounded prescription medications in oral, sublingual, injectable, or other formats. Compounded medications are not FDA-approved, and FDA does not review their safety, effectiveness, or quality before marketing. The Provider determines whether a compounded medication is appropriate for your individual medical needs. Discuss risks, benefits, alternatives, ingredients, and possible drug interactions with your Provider and follow the dispensing Pharmacy’s labeling.

Where permitted and operationally available, you may request that a valid prescription be sent to a pharmacy of your choice. Additional costs or service limitations may apply.

8. Your Responsibilities and Acknowledgments

By consenting to telehealth, you acknowledge and agree that:

• You are at least 18 years old and will accurately report your identity and physical location at the time care is provided.

• You will provide complete, accurate, and current information about symptoms, medical history, diagnoses, medications, supplements, allergies, substance use, and other matters requested by the Provider.

• You understand that withholding or misrepresenting information can create serious health risks.

• You will respond to Provider questions and complete any requested consultation, testing, or follow-up before using prescribed medication.

• You may ask questions and may request information about the Provider’s identity, credentials, diagnosis, treatment recommendation, risks, benefits, and alternatives.

• You may decline telehealth or seek a second opinion or in-person care.

• You understand that no result, treatment, or prescription is guaranteed.

• You will use medication only as prescribed, will not share or resell it, and will review the Pharmacy’s instructions.

• You will contact your Provider or seek appropriate medical care if symptoms worsen, side effects occur, or you have concerns about treatment.

• You accept the risks of technology failure and understand that another communication method or an in-person visit may be necessary.

• Non-clinical personnel may assist with technology or administration. You may ask about any person’s identity and role and may request reasonable privacy during a consultation.

9. Communications

You consent to receive necessary appointment notices, account communications, requests for information, Provider messages, refill reminders, shipping notices, and other care-related or administrative communications through secure portal message, email, or telephone.

Kurea does not send marketing SMS messages. Email and ordinary telephone communications may carry privacy risks. You may request an alternative reasonable communication method by contacting contact@kureacare.com.

10. Medical Records

You may request access to your medical records through the secure patient portal or by emailing contact@kureacare.com. Kurea will route the request to the applicable Provider Group, which maintains the clinical record and will respond according to applicable law. A reasonable cost-based fee may apply where permitted.

With your authorization and where permitted or required by law, the Provider Group may send records to your designated primary-care or treating provider.

11. Not for Emergencies

The Kurea Platform and participating Providers do not provide emergency medical services. If you experience chest pain, difficulty breathing, signs of stroke, severe allergic reaction, suicidal thoughts, an erection lasting four hours or longer, or another condition you believe may be life-threatening, call 911 or go to the nearest emergency department immediately. For a mental-health crisis, call or text 988.

Do not use portal messages, email, or Kurea customer support for emergencies.

12. Financial Disclosure and Open Payments

Federal law requires applicable drug, device, biologic manufacturers, and group purchasing organizations to report certain payments or transfers of value to physicians and teaching hospitals. Information may be searched through the federal Open Payments database at openpaymentsdata.cms.gov. The existence of a reported payment does not by itself establish improper conduct.

13. Withdrawing Consent

You may withdraw consent to telehealth at any time by notifying your Provider through the secure portal or emailing contact@kureacare.com. Withdrawal does not affect care already provided, legal record-retention obligations, or charges already incurred. It does not automatically cancel a subscription or stop a medication order already submitted to a Pharmacy. Subscription cancellation is governed by the Refund and Cancellation Policy.

14. State-Specific Information

The following notices apply when you are located in the identified state. General provisions of this Consent continue to apply in every state.

Alaska

You may obtain a copy of your telehealth record and direct that it be sent to your designated primary-care provider. Complaints about an Alaska-licensed clinician may be submitted to the Alaska Division of Corporations, Business and Professional Licensing.

Connecticut

You may request that your telehealth records be shared with your designated primary-care provider in accordance with applicable law.

Florida

Florida patients are entitled to applicable protections under the Florida Patient’s Bill of Rights and Responsibilities, Florida Statutes section 381.026.

Idaho

Complaints concerning an Idaho-licensed physician may be submitted to the Idaho Board of Medicine.

Indiana

Complaints concerning an Indiana-licensed professional may be submitted through the Indiana Professional Licensing Agency.

Iowa

Complaints concerning an Iowa-licensed physician may be submitted to the Iowa Board of Medicine.

Kansas

If you designate a primary-care or treating provider and consent to disclosure, a report of the telehealth encounter may be sent to that provider within the timeframe required by Kansas law. Provide the clinician’s contact information through intake or secure messaging.

Kentucky

Complaints concerning a Kentucky-licensed physician may be submitted to the Kentucky Board of Medical Licensure.

Maine

Complaints concerning an M.D. may be submitted to the Maine Board of Licensure in Medicine. Complaints concerning a D.O. may be submitted to the Maine Board of Osteopathic Licensure.

New Hampshire

You may obtain copies of your telehealth records and request that they be shared with your primary-care or treating provider.

Ohio

You may request that your telehealth records be shared with your designated primary-care provider in accordance with applicable law.

Oklahoma

Complaints concerning an M.D. may be submitted to the Oklahoma State Board of Medical Licensure and Supervision. Complaints concerning a D.O. may be submitted to the Oklahoma State Board of Osteopathic Examiners.

Rhode Island

Complaints concerning a Rhode Island-licensed clinician may be submitted to the Rhode Island Department of Health.

South Carolina

You may control disclosure of your medical records as provided by law and may authorize distribution to other treating healthcare professionals.

Texas

With your consent, records of the telehealth encounter may be sent to your designated primary-care provider within the timeframe required by Texas law. Provide the clinician’s contact information through intake or secure messaging.

Notice Concerning Complaints: Complaints against physicians and other licensees and registrants of the Texas Medical Board may be reported to: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018; telephone 1-800-201-9353; website www.tmb.texas.gov.

Aviso Sobre las Quejas: Las quejas contra médicos y otros titulares de licencias y registros de la Junta Médica de Texas pueden presentarse a: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018; teléfono 1-800-201-9353; sitio web www.tmb.texas.gov.

Vermont

You may request a real-time consultation with the distant-site Provider at the initial consultation or within a reasonable period afterward, as required by applicable law. Telehealth does not prevent you from later seeking real-time or in-person care. Complaints may be submitted to the Vermont Board of Medical Practice or Vermont Board of Osteopathic Examiners, as applicable.

15. Acknowledgment

By electronically accepting this Consent and proceeding with a clinical evaluation, you acknowledge that you have read and understood it, have had an opportunity to ask questions, understand the alternatives and material risks of telehealth, and voluntarily consent to receive healthcare services through telehealth.

You may obtain a copy of this Consent at kureacare.com/telehealth-consent or by contacting contact@kureacare.com.

Contact

Kurea / Altura Ventures LLC
1309 Coffeen Ave STE 1200
Sheridan, WY 82801
Email: contact@kureacare.com
Telephone: +1 (888) 864-2119